Back to Renown Regional Medical Center

1155 Mill St, Reno, NV

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Financial Assistance Program

Renown Regional Medical Center

Program Verified
May Qualify for FREE Care
Single income up to about $15,700/yr or family of 4 up to about $32,200/yr
May Qualify for DISCOUNTED Care
Single income up to about $62,600/yr or family of 4 up to about $128,600/yr
Verified
Yes
Free Care Income (Family of 4)
≤ $32,200
Discount Income (Family of 4)
≤ $128,600
Est. Processing
Initial response 10–14 busin…

Required Documents

What this hospital usually asks you to bring with your application

  • Government-issued photo ID (driver's license, state ID, or passport)
  • Proof of household income (most recent 2 months of paystubs, or last year's tax return / 1099 / W-2)
  • Proof of Nevada residency (utility bill, lease, or bank statement)
  • Social Security card or ITIN (for each household member, when available)
  • Documentation of any other coverage (Medicaid, Medicare, employer plan, VA, exchange plan) or written denial
  • Bank statements for the last 3 months (for asset-based review)

How to Apply, Step by Step

  1. 1Call 775-982-5747 to request an application or download from renown.org/Financial-Assistance.
  2. 2Complete the FAP application (income, household size, expenses, other coverage).
  3. 3Attach the required documents (ID, paystubs/tax return, residency, coverage denials).
  4. 4Submit by mail to Renown PFS, by email to FinancialAssistance@renown.org, by fax, or in person at the Patient Business Office.
  5. 5A Financial Assistance Specialist will contact you within 10–14 business days to confirm receipt and request anything missing.
  6. 6Decision letter mailed within 30 days of a complete application.

Processing Timeline & Appeals

How long it usually takes: Initial response 10–14 business days; final decision within 30 days of a complete application.

If your application is denied: Patients may appeal a denial in writing within 30 days. Submit a letter to Renown Patient Financial Services explaining the change in circumstances. Renown reviews appeals within 14 days.

Hospital Contact Information

Phone
775-982-5747 (Reno) · 1-855-951-6871 (toll-free)
Hours
Mon–Fri 8:00 AM – 4:30 PM PT
In Person
1155 Mill St, Reno NV 89502 — Patient Business Office, Ground Floor

Policy Information & Verification

Renown Health Financial Assistance Program (FAP). Uninsured patients up to 400% FPL may be considered for FAP. Insured patients up to 100% FPL are considered regardless of account balance; 101–400% FPL are also considered. Renown requires every patient to make some financial contribution (copay/cost-share scaled to FPL).

What Counts as "Medically Necessary" Care?

Medically necessary care means care you need — services to diagnose, treat, prevent, or manage a medical condition, illness, injury, or disease. Most hospital financial assistance programs cover this kind of care. The final call is always made by the hospital, your doctor, your insurer, or the financial assistance program — not by ProcedureScout.

Usually Considered Medically Necessary
  • Cancer treatment
  • A colonoscopy ordered by your doctor
  • Imaging (MRI, CT, ultrasound) ordered by your doctor
  • Heart procedures
  • Emergency room care
  • Surgery to treat an illness or injury
Usually NOT Considered Medically Necessary
  • Cosmetic procedures
  • Elective procedures done only for appearance
  • Services a hospital specifically excludes

Every hospital and program writes its own rules. The lists above are common examples — they do not guarantee your specific procedure will or will not qualify.

Frequently Asked Questions

  • It's a program — written by the hospital itself — that reduces or eliminates your hospital bill if you can't afford it. It is not insurance. It is not a loan. If you qualify, the hospital lowers what you owe (sometimes to $0). Most nonprofit hospitals are required to publish one.

ProcedureScout is independent and free to use. We are not paid by hospitals, financial assistance programs, applications, or referrals. This information is provided to help patients understand benefits that may already be available to them.

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