Back to University Medical Center of Southern Nevada

1800 W Charleston Blvd, Las Vegas, NV

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Financial Assistance Program

University Medical Center of Southern Nevada

Program Verified
May Qualify for FREE Care
Single income up to about $31,300/yr or family of 4 up to about $64,300/yr
May Qualify for DISCOUNTED Care
Single income up to about $62,600/yr or family of 4 up to about $128,600/yr
Verified
Yes
Free Care Income (Family of 4)
≤ $64,300
Discount Income (Family of 4)
≤ $128,600
Est. Processing
Typically 14–21 business day…

Required Documents

What this hospital usually asks you to bring with your application

  • Government-issued photo ID (driver's license, state ID, or passport)
  • Proof of household income (most recent 2 months of paystubs, or last year's tax return / 1099 / W-2)
  • Proof of Nevada residency (utility bill, lease, or bank statement)
  • Social Security card or ITIN (for each household member, when available)
  • Documentation of any other coverage (Medicaid, Medicare, employer plan, VA, exchange plan) or written denial
  • Bank statements for the last 3 months (for asset-based review)
  • Proof of Clark County, NV residency (required — Clark-County-only program)

How to Apply, Step by Step

  1. 1Call 702-383-2320 to start the Financial Relief Program (FRP) application.
  2. 2Complete the FRP form (the policy PDF is also available at umcsn.com).
  3. 3Provide proof of Clark County residency — the program is Clark County only.
  4. 4Submit documents to the Eligibility office in the Main Lobby, by mail, or by fax.
  5. 5Eligibility staff confirm receipt and contact you for any missing items.
  6. 6Approval letter mailed once review is complete.

Processing Timeline & Appeals

How long it usually takes: Typically 14–21 business days from a complete application.

If your application is denied: Denied applicants may request a re-review by Patient Accounts (702-383-2347) with updated income documentation. UMC will re-evaluate within 14 days.

Hospital Contact Information

Phone
702-383-2320 (Eligibility / Financial Counseling) · 702-383-2347 (Patient Accounts)
Hours
Mon–Fri 7:30 AM – 4:00 PM PT
In Person
1800 W Charleston Blvd, Las Vegas NV 89102 — Eligibility office, Main Lobby

Policy Information & Verification

UMC Financial Relief Program (FRP). The policy defines 'Financially Indigent' as a household with annual income below 200% FPL — these patients may have all or a portion of their balance written off. Patients ≤400% FPL may be eligible for FRP (sliding-scale relief). Clark County, NV residency is REQUIRED.

What Counts as "Medically Necessary" Care?

Medically necessary care means care you need — services to diagnose, treat, prevent, or manage a medical condition, illness, injury, or disease. Most hospital financial assistance programs cover this kind of care. The final call is always made by the hospital, your doctor, your insurer, or the financial assistance program — not by ProcedureScout.

Usually Considered Medically Necessary
  • Cancer treatment
  • A colonoscopy ordered by your doctor
  • Imaging (MRI, CT, ultrasound) ordered by your doctor
  • Heart procedures
  • Emergency room care
  • Surgery to treat an illness or injury
Usually NOT Considered Medically Necessary
  • Cosmetic procedures
  • Elective procedures done only for appearance
  • Services a hospital specifically excludes

Every hospital and program writes its own rules. The lists above are common examples — they do not guarantee your specific procedure will or will not qualify.

Frequently Asked Questions

  • It's a program — written by the hospital itself — that reduces or eliminates your hospital bill if you can't afford it. It is not insurance. It is not a loan. If you qualify, the hospital lowers what you owe (sometimes to $0). Most nonprofit hospitals are required to publish one.

ProcedureScout is independent and free to use. We are not paid by hospitals, financial assistance programs, applications, or referrals. This information is provided to help patients understand benefits that may already be available to them.

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